How can I access documents in the Trust Center?
You can access documents in our Trust Center by navigating to the 'Documents' section on our website. Most documents are available for immediate download without requiring an account. For restricted materials, you’ll need to submit an access request, which typically takes 1–2 business days to process. If you encounter any issues, our support team is available to assist via the contact form in the Trust Center.
How do I subscribe to updates about new Trust Center documents or changes?
To stay informed about new documents or updates, click the 'Subscribe' button located at the top of the Trust Center page or within individual document sections. You’ll receive email notifications whenever new content is published or existing documents are updated. You can manage your subscription preferences anytime by clicking the 'Unsubscribe' link in the emails or adjusting your settings in the Trust Center.
What are the NDA requirements for accessing restricted documents in the Trust Center?
Restricted documents in the Trust Center require you to agree to a Non-Disclosure Agreement (NDA) before access is granted. The NDA outlines your obligations to keep the information confidential and use it solely for the purpose of evaluating our services. Once you submit the access request, you’ll receive the NDA via email for review and signature. Processing typically takes 1–2 business days after submission. If you have questions about the NDA terms, our legal team is happy to clarify them.